This article is a survey guide for the Whataburger Survey. We will provide you all the information regarding Whataburger survey. Besides information, this article also serves as an instruction guide on how to participate in the survey. Just read the article carefully and follow the steps given.
The reason behind restaurants conducting surveys is to know customers opinion on the food. To know whether the customer is satisfied or not. Customer satisfaction plays a crucial role in a restaurant’s success and progress. So Whataburger is also looking to ensure customer satisfaction. To know whether a customer is satisfied or not, you should ask. Hence, this survey.
As mentioned in the above introduction. For a company to know customer’s opinions they should ask. They should ask in person. As it is difficult to ask customers on face to face basis, they conduct a survey on their official survey site. Here is more information about the survey itself.
Objectives Behind Conducting The Whataburger Survey
The main objective is of course to know the customer’s views and opinions about the food. Here are some other insight objectives
- To know things from a customer’s perspective, how a particular restaurant is serving and how the food is.
- The primary objective is, of course, to ensure customer satisfaction by meeting their expectations. To know their expectations you should ask them. To ask them, as mentioned above, to ask each and every customer conducting a survey is the best option.
- Knowing about the restaurant, from a customer point of view, helps the restaurant improve in various aspects.
- At the same time, this survey helps the bosses in knowing how each and every branch is performing. Performance in the sense, How the food is, How the staff are etc.
- And if anything goes wrong the bosses will know it through customers and the manager of that restaurant will be notified or warned if required.
Here’s More Information About The Whataburger Survey
- The Whataburger Survey is run by Service Management Group.
- The survey is conducted on Whataburger official survey website.
- The official survey website of Whataburger is whataburgersurvey.com
- Only the customers who visited a Whataburger personally can participate in the survey.
- You need to have a valid bill receipt from Whataburger to take part in the survey.
- You only participate only once with one bill.
How To Participate In The Whataburger Survey
Before participating in the survey, one must know the rules and regulations one needs to follow and fulfill. Read each and every point carefully. Here you go
Rules and Regulations
- The person participating in the survey should be a legal resident of The United States of America.
- The bill receipt should be of a recent visit and should be valid.
- The specific person participating in the review should be of an age 16 years and above.
- One must participate in the survey within a limited period of time from the visit. The receipt might me noted as invalid if you are too late.
- With one receipt one customer can participate only once. If you have more than one receipt then the same person can participate once more.
- The employees of Whataburger or their family members or agents are not eligible to participate in the survey.
- After the completion of the survey, you will receive a gift card. Make sure you redeem your gift card before it expires.
In order to perform in the survey, one must also fulfill a few requirements. Make sure you gather the requirements before starting.
- An operating device. Example: Mobile phone, Tablet, PC or Laptop.
- An Internet connection or Wifi connection to go with the operating device.
- Whataburger purchase bill. (receipt)
How To Guide
- Take your operating device and connect it to an internet connection or a Wifi connection.
- Launch a browser on your operating device. Example: Chrome, Edge, Safari etc
- In the search bar enter the web address of Whataburger official survey website that is whataburgersurvey.com.
- Once you visit the site. Your screen will look similar to the image below.
- In case you are more comfortable reading Spanish. You can find ‘Espanol’ at the bottom right of the screen. Click it and the page’s language will turn in to Spanish.
- Now you just need to enter the survey code in the boxes provided there.
- If you have no idea where the survey code is located on your receipt you can click on the click here button below the boxes.
- In case your receipt doesn’t even have a survey code then click the click here option the above click here option.
- So now, after entering the survey code, click ‘Start’.
- Then your survey will begin. You will be basically asked questions about the restaurant’s food and services.
- And also about your experience on your recent visit to Popeyes.
- Answer all the questions genuinely and once you have answered all the questions, your survey is done.
- Once you complete your survey you will receive a validation code.
- This validation code can be used to redeem the special offer printed on your receipt.
- Use that offer on your next visit to Whataburger.
Whataburger Survey Questions
Here is a list of topics on which the questions will be asked in the survey:
- The staff cooperativeness
- Waiting time for billing
- Availability of the desired item.
- Quality of products.
- The accuracy of the order.
- Taste of the food that you have ordered.
- Food prices.
- How often you visit the restaurant.
- Cleanliness and tidiness of the restaurant.
- Friendliness of the staff.
- The freshness of food items.
- Your overall satisfaction and experience at the restaurant.
Note: The questions change from place to place, however these are the topics on which we have been asked questions when we have gone through the survey. The survey will depend on the food you’ve order and the bill you made.
Whataburger is CLOSED only on three days of the year and they are:
- Easter Sunday
- Thanksgiving Day
- Christmas Day
And for the rest of the holidays, it is OPEN. There is the list of holidays on which Whataburger is OPEN :
- New Year’s Day
- Martin Luther King, Jr. Day (MLK Day)
- Valentine’s Day
- Presidents Day
- Mardi Gras Fat Tuesday
- St. Patrick’s Day
- Good Friday
- Easter Monday
- Cinco de Mayo
- Mother’s Day
- Memorial Day
- Father’s Day
- Independence Day (4th of July)
- Labor Day
- Columbus Day
- Halloween Veterans Day
- Black Friday
- Christmas Eve
- Day After Christmas (Dec. 26)
- New Year’s Eve
Whataburger is an American privately held regional fast food restaurant chain, based in San Antonio, Texas. As of April 2017, there are currently 805 Whataburger stores across the Southeastern and Southwestern United States regions. It specializes in hamburgers. The company’s core products include the “Whataburger”, the “Whataburger Jr.”, the “Justaburger”, the “Whatacatch” (fish sandwich), and the “Whatachick’n”. The company also has a breakfast menu.
To summarise, in this article we have provided all the information about the Whataburger survey including information about the survey, rules, and regulations, requirements, how to participate in the survey guide, about the company. Hope anyone among the above helped in knowing about the survey or helped you in participating in the survey itself.
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